Party Casino Privacy Policy

Party Casino respects the privacy of people who visit its website, create an account, use its gaming services, or contact customer support. This Privacy Policy explains what information may be collected, why it is used, how it is protected, and the choices available to users in Canada.

This policy applies to personal information handled through Party Casino websites, account services, promotional activities, and related customer interactions. By using the services, you acknowledge the practices described below. Where a separate notice applies to a specific activity, that notice may provide additional details.

Information We Collect

Party Casino may collect information that is needed to open and manage an account, provide gaming services, maintain security, and respond to requests. The type of information collected depends on how you interact with the platform.

• Identity details, such as your name, date of birth, and information used to confirm that you meet the minimum age requirement of 18+.
• Contact information, including an email address, telephone number, and address details.
• Account information, such as login credentials, preferences, responsible gaming settings, and communications with Party Casino.
• Transaction information, including deposits, withdrawals, payment method details, amounts, dates, and related verification records. Full payment card information may be handled by an authorised payment provider rather than stored directly by Party Casino.
• Gaming and activity information, including games played, bets placed, account balances, bonuses used, session data, and interactions with website features.
• Technical information, such as IP address, browser type, device identifiers, operating system, language settings, approximate location, and records of access.
• Information submitted during customer support, identity checks, account reviews, surveys, competitions, or promotional activities.

Party Casino may also receive information from service providers that support payment processing, identity verification, fraud prevention, analytics, communications, and technical operations. Information may be collected directly from you, automatically through your device, or from other lawful sources.

How We Use Information

Personal information is used for clear operational, security, and service-related purposes. Party Casino may process information to:

• Create, administer, and maintain your account.
• Provide casino games, process transactions, and manage bonuses or other account features.
• Confirm identity, age, account ownership, and the validity of payment activity.
• Detect and prevent fraud, collusion, abuse, unlawful activity, unauthorised access, and breaches of account terms.
• Monitor platform performance, troubleshoot technical issues, and improve website design and functionality.
• Send service messages, including account notices, transaction confirmations, security alerts, and important policy information.
• Provide promotional communications where permitted and where your preferences allow them.
• Support responsible gaming measures, including the administration of limits, exclusions, and account restrictions.
• Respond to questions, complaints, disputes, and requests made through customer service.
• Meet applicable obligations and protect the rights, property, and safety of Party Casino, its users, and relevant service providers.

Where appropriate, Party Casino may use aggregated or otherwise de-identified information for reporting, analysis, and business planning. Such information is not intended to identify an individual user.

Cookies and Similar Technologies

Party Casino uses cookies, pixels, local storage, and similar technologies to operate its website and understand how visitors use it. These technologies may remember login preferences, maintain session continuity, protect account access, and help deliver relevant content.

• Essential technologies support core functions such as navigation, authentication, security, and transaction processing.
• Performance technologies help Party Casino measure traffic, identify errors, and improve the user experience.
• Preference technologies remember choices such as language, display settings, and selected features.
• Advertising or analytics technologies may help assess campaigns or present information that is more relevant to users, where used and permitted.

You can manage cookies through your browser or device settings. Disabling certain technologies may affect account access, game functionality, or other parts of the website. Cookie controls may not remove information already collected or prevent every form of technical data collection.

Data Sharing

Party Casino does not treat personal information as a product for unrestricted sale. Information may be shared when necessary to provide the services, protect users, operate the business, or respond to lawful requests.

Recipients may include payment processors, identity and age verification providers, fraud monitoring specialists, hosting companies, customer support platforms, communications providers, analytics services, and professional advisers. These parties are expected to handle information only for agreed purposes and with appropriate safeguards.

Information may also be disclosed to courts, authorities, regulators, law enforcement agencies, or other parties when Party Casino reasonably believes disclosure is required or appropriate. This may include situations involving suspected fraud, security threats, disputes, legal proceedings, or the protection of another person's rights.

If Party Casino undergoes a business transfer, restructuring, merger, financing, or sale of assets, relevant information may be transferred as part of that transaction. Any recipient would remain responsible for handling information in accordance with applicable privacy obligations and relevant notices.

Data Security

Party Casino uses administrative, technical, and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. Depending on the circumstances, safeguards may include access controls, authentication procedures, encryption in transit, monitoring, secure infrastructure, and staff training.

No website, payment system, or electronic transmission can be guaranteed to be completely secure. Users should protect their passwords, avoid sharing account credentials, use trusted devices, and notify Party Casino promptly if they suspect unauthorised account activity. Party Casino may restrict access or request additional verification where this is necessary to protect an account.

Data Retention

Party Casino keeps personal information only for as long as it is reasonably needed for the purposes described in this policy. Retention periods may vary according to the type of information, the nature of the relationship with the user, account activity, security requirements, dispute resolution needs, and applicable recordkeeping expectations.

When information is no longer required, Party Casino may securely delete it, anonymise it, or place it beyond ordinary use. Some information may be retained for a longer period where necessary to establish or defend legal claims, investigate misconduct, maintain security records, or resolve outstanding financial and account matters.

Your Rights

Depending on your circumstances and applicable privacy rules, you may have rights concerning the personal information held by Party Casino. These may include the ability to:

• Ask whether Party Casino holds personal information about you and request access to it.
• Request correction of information that is inaccurate, incomplete, or out of date.
• Ask for information about how your personal data is collected, used, and shared.
• Withdraw consent for certain optional uses, such as marketing communications, where consent is the relevant basis for processing.
• Request deletion or restriction of information where there is a valid basis for doing so.
• Object to certain processing activities or ask for a review of a decision made using automated tools, where applicable.

These rights may be subject to reasonable limitations, verification requirements, and exceptions. For example, Party Casino may need to retain particular records for security, fraud prevention, dispute handling, or other legitimate purposes. Requests should contain enough information to confirm identity and understand what assistance is being sought.

Third-Party Services

Party Casino may integrate external services that enable payments, verification, communications, analytics, security, or website functionality. These providers may collect or process information under their own privacy notices and terms. Party Casino encourages users to review those notices before using a feature that connects to a third-party service.

External websites, applications, advertisements, or social media features linked from the platform are not controlled by Party Casino. Visiting those services is subject to the privacy practices of the relevant third party. Party Casino is not responsible for the content or data handling of an independent service that it does not operate.

International Transfers

Some Party Casino service providers or business partners may process information in countries outside Canada. As a result, personal information may be accessed, stored, or transferred internationally where needed to provide services, maintain systems, process payments, or support security operations.

Where information is transferred across borders, Party Casino seeks to use appropriate contractual, technical, and organisational measures. The legal protections available in another country may differ from those in Canada, and information may be subject to lawful access requests in the country where it is processed.

Policy Updates

Party Casino may revise this Privacy Policy to reflect changes to its services, technology, business operations, or privacy practices. The updated version will be made available through the website and will include a revised effective date where appropriate.

Users should review this page periodically. If a change materially affects how personal information is handled, Party Casino may provide an additional notice through the website, by email, or through another suitable channel. Continued use of the services after an update may indicate acceptance of the revised practices to the extent permitted by applicable law.

Contact Information

If you have a privacy question, wish to make a request, or want to raise a concern about the handling of your personal information, contact Party Casino at [email protected]. Please avoid sending unnecessary sensitive information in your first message. Party Casino may request additional details to verify your identity and process the matter securely.

Customer support can also explain account-related procedures, available communication preferences, and the next steps for privacy requests. Party Casino aims to handle enquiries fairly, clearly, and within a reasonable period.

Last updated: 8 September 2026